Shipping Policy

Processing Time

Orders are typically processed within 3–5 business days.

Because each item is custom-made, processing times may vary slightly during busy periods, holidays, or promotional events.

Shipping

Once your order has been completed, it will be shipped via USPS Ground Advantage.

Estimated delivery times within the United States are typically 2–5 business days, depending on your location.

Please note that shipping timelines are estimates and may be affected by weather, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information so you can follow its journey.

Shipping Address Accuracy

Please ensure your shipping address is entered correctly at checkout.

Little Moon Magnet Co. is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us as soon as possible and we'll do our best to assist before your order ships.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us and we'll gladly help investigate the issue with the carrier.

While we cannot guarantee carrier delivery times, we will always do our best to help resolve any shipping concerns.

Beautiful, Plastic-Free Packaging

All orders are carefully packaged using beautiful, plastic-free materials designed to protect your keepsakes while minimizing environmental impact.

Questions?

If you have any questions regarding your order or shipping, please contact us at: hello@littlemoonmagnetco.com